OTHER COMMON QUESTIONS

Return Policy

• Return Policy

Shipping

• Where do you ship from and how long will it take to get to me?
• Do you offer expedited shipping options?
• Do you do will call for local Socal customers?
• APO shipping

International Shipping

• Australia, Canada, New Zealand, Russia, Scandinavia, UK
• Do you ship internationally?

Warranty / Exchanges

• Can I trade in my old gear for new gear?
• I bought my product from MoreBeer.com or Keg Outlet - Will Ss Brewing give me warranty support?
• Stainless Steel Certification

Out of Stock / Pre-Orders

• What is the Workshop?
• How do pre-orders work?
• The item I want is showing "Sold Out" - now what?

Discounts

• Do you offer military discounts?
• Do you ever offer Sales, Bulk Pricing, Package Pricing, Special Discounts, etc?

Other / Misc

• Can I get your tank CAD drawings, renderings, or line arts for my home build or class project?
• I think my credit card was charged, but I never got an order confirmation. What is going on ?
• Do you sell gift cards???
• I want to sell your products in my store and buy wholesale from you.
• Do you provide customer support on the phone?