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Ss Brewtech FAQ's
OTHER COMMON QUESTIONS
OTHER COMMON QUESTIONS
Shipping
Updated Shipping Status for 2023
Where do you ship from and how long will it take to get to me?
Australia, Canada, New Zealand, Russia, Scandinavia, UK
Do you ship internationally?
Do you offer expedited shipping or overnight shipping options?
Warranty / Exchanges / Return
Can I trade in my old gear for new gear?
I bought my product from MoreBeer.com or Keg Outlet - Will Ss Brewing give me warranty support?
Do you provide customer support on the phone?
Out of Stock / Pre-Orders
How do pre-orders work?
The item I want is showing "Sold Out" - now what?
Discounts and Financing
Do you offer military discounts?
Gift Card FAQ
Ways To Pay for Larger Transactions
Can I finance my homebrew gear purchase?
Other / Misc
Stainless Steel Certification
Can I customize or substitute gear, such as choosing which valves or lid I want?
I think my credit card was charged, but I never got an order confirmation. What is going on ?
Can I get your tank CAD drawings, renderings, or line arts for my home build or class project?