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  1. Ss Brewtech FAQ's
  2. OTHER COMMON QUESTIONS

OTHER COMMON QUESTIONS

Shipping

  • Updated Shipping Status for 2023
  • Where do you ship from and how long will it take to get to me?
  • Australia, Canada, New Zealand, Russia, Scandinavia, UK
  • Do you ship internationally?
  • Do you offer expedited shipping or overnight shipping options?

Warranty / Exchanges / Return

  • Can I trade in my old gear for new gear?
  • I bought my product from MoreBeer.com or Keg Outlet - Will Ss Brewing give me warranty support?
  • Do you provide customer support on the phone?

Out of Stock / Pre-Orders

  • How do pre-orders work?
  • The item I want is showing "Sold Out" - now what?

Discounts and Financing

  • Do you offer military discounts?
  • Gift Card FAQ
  • Ways To Pay for Larger Transactions
  • Can I finance my homebrew gear purchase?

Other / Misc

  • Stainless Steel Certification
  • Can I customize or substitute gear, such as choosing which valves or lid I want?
  • I think my credit card was charged, but I never got an order confirmation. What is going on ?
  • Can I get your tank CAD drawings, renderings, or line arts for my home build or class project?

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