My Brew Bucket's Ball Valve is leaking and the inner O-ring is not sealing, what am I doing wrong?

Actually, the inner O-ring is not required.

It's an extra O-ring we include which helps to keep the valve's lock nut from loosening from the inside if the user were to rotate the valve counter clockwise.  However, it can cause sealing issues without the perfect amount of torque applied to the locknut.

To overcome the issue, we actually recommend that Brew Bucket users only use ONE O-ring between the valve body and the exterior sidewall of the vessel.  So there is no need to use an O-ring on the interior between the lock nut and the inner sidewall.

The key thing to remember it so ONLY rotate your racking valve clockwise.